Support · Account

Account, Supporter & billing.

DudesChat is free to join and use. An optional Supporter subscription funds it — no ads, no data sale. Here's how the money side works.

In short

  • Free to join, free to use. The core app — profile, Discover, Messages, Feed — costs nothing.
  • Supporter is the optional subscription that keeps the lights on and unlocks extras.
  • In-app subscriptions are billed — and refunded — by the store you bought from (Apple or Google).
  • Founding contributions are one-time, made on this website, and carry a ship-or-refund guarantee.

What's free

Everything you need to use DudesChat: your profile, photo albums, Discover, Messages, the Feed, verification, and safety tools. Members who go premium keep it that way for everyone — so you're the customer, never the product.

Supporter

Supporter is the optional subscription that funds the app, found in the Menu. Supporters get extra perks on top of the free experience. During the beta, Supporter checkout is being finalised — founding backers and existing supporters already see the unlocked state.

Founding contributions

Before launch, you can back the build with a one-time founding contribution — the Early Bird, Pioneer, Patron, and Founder tiers on the home page. Each includes premium time (up to lifetime) once the app launches, delivered as a redeem code by email. Founding contributions are processed through Open Collective and covered by the Q4-2026 ship-or-refund guarantee — details in the Refund policy.

Lost your redeem code? Contact us with the email you contributed with and we'll resend it.

Managing or cancelling a subscription

In-app subscriptions renew automatically until you cancel, and they're managed by the store you bought from, not by us:

Cancelling stops the next charge; you keep access until the end of the period you've paid for.

Refunds

In-app purchases are refunded by the store under its policies: Apple via reportaproblem.apple.com, Google via your Play account. Founding contributions and web premium: contact us — the full terms are in the Refund & Cancellation Policy.

Account settings

Under Menu → Settings → Account you can change your username, change your email (confirmed by a link to the new address), and delete your account — see Privacy & your data for how deletion works.

Locked out? Use the password reset on the login screen; if that dead-ends, contact us from the email on your account.

Last revised: 2026‑07‑02

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